How do I resolve the Apache error messages in Canvas?

Users have been encountering the two errors below when using Stanford systems, such as Canvas, Axess, and the Syllabus website. Within Canvas, users tend to run into these errors when using Roster Photos or SLS Law Exam. To get around either of these two errors, you will need to clear your browser's cache or use a different browser. Here are the steps to clear your cache in Chrome and to clear your cache in Firefox

Note: Clearing the cache usually resolves the issue, but if the error persist after clearing the cache, clearing cookies has helped as well. 

Request Entity Too Large

Error message for Request Entity Too Large

Bad Request

Error message for bad request