Users have been encountering the errors 'Request Entity Tool Large' or 'Bad Request' (pictured below) when using Stanford systems, such as Canvas, Axess, and the Stanford Syllabus website. Within Canvas, users tend to run into these errors when using Roster Photos or SLS Law Exam. To get around these errors, you will need to delete cookies, use a different browser or use a private/incognito window. If you want to minimize disruption from deleting cookies (which will remove your logins and site preferences), you can choose to remove cookies for a short time frame (last hour or last 24 hours)

To delete browser cookies:

• Google Chrome: Go to the browser's Settings, select Delete Browsing Data, select a desired time range, then make sure the 'Cookies and site data' option is selected. You can deselect other types of data to delete, if desired. Select the Delete Data button.
• Firefox: Go to the browser's History, select Clear Recent History, select a desired time range, then make sure the 'Cookies and site data' option is selected. You can deselect other types of data to delete, if desired. Select the Clear button.
• Safari: Go to the browser's History, select Clear History, select a desired time range, then select the Clear History button.

Request Entity Too Large

Bad Request